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omatase shimashita
I'm sorry to have kept you waiting
owabi shimasu
I apologize
sumimasen
light sorry ; thank you ; excuse me
sumimasen deshita
sorry
owabi
apology
gomen・nasai
Pardon me.
moushiwake arimasen
I apologize.
moushiwake arimasen deshita
I apologize.
shitsurei shimashita
I'm sorry. ; Please excuse me.